Frequently asked questions
Select a category to explore answers and guidance about using Sleip
Using the app

Recording a video

Where can I find instructions on how to record for analysis?

You’ll find instructional videos in the Sleip app and on our website under User guides.

Can I record the horse at walk or canter?

Yes — you can record at walk or canter for documentation purposes, Sleip will automatically detect and label the gait. However, analysis results are only available for trot recordings, as asymmetry is measured in trot.

Does it matter what surface I trot the horse on?

The surface should be even and level. While Sleip works on most surfaces, uneven or sloping ground may cause the horse to compensate, which can lead to higher stride variation and less reliable asymmetry measurements.

You can tag the recording with the surface type by tapping the settings icon in the camera view.

Can the horse wear equipment other than a bridle or headcollar?

Yes — equipment like bell boots or a saddle is fine. Just make sure nothing is covering the legs, head, or hindquarters, such as a rug, as this can interfere with the analysis.

Can I record with a rider on the horse?

Yes, Sleip supports ridden analysis. The app will automatically detect the rider and label the recording with a helmet icon in the horse’s profile. Be aware that a rider — especially during posting trot — can influence motion patterns.

To ensure the best results, the rider should either sit or stand up consistently during the trot and use loose reins to allow free head movement.

Can other horses be in view while recording?

Avoid having other horses moving in front of the camera, as this can affect processing and delay results. Horses standing still nearby generally don’t cause any issues.

Do I need to record in both directions when longeing?

Yes. To correctly interpret circle-induced asymmetries, the horse must be recorded in both directions — especially during baseline measurements. Record one direction per video, and make sure the horse is trotting consistently.

Can I record from the inside of the circle?

We recommend recording from the outside of the circle, as Sleip is currently not optimised for inside-circle recordings.

Would Sleip work on horses walking in a water treadmill?

To calculate movement asymmetry, Sleip needs the horse to be trotting with the limbs clearly visible so the stride can be analysed. In a water treadmill, Sleip won’t have a clear view of the limbs. That said, Sleip can still be used to capture high-quality videos for documentation, even though no movement data analysis will be generated.

Can I record a flexion test?

Yes. Tap Flexion test under the settings icon in the camera view to mark the recording before you start, or add it after you finish recording.

Sleip analyses the first 10 strides after flexion. Flexion test analysis is available only in Sleip Pro Vet.

For full recording instructions, see How to record flexion tests.

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Uploading video, accessing, and sharing results

Why is my video labeled “Delayed”?

If your video is labelled “Delayed”, it means Sleip couldn’t automatically detect enough trot strides, and the recording has been sent for manual review. Our team will review it as soon as possible, but we recommend recording a new video if you can, as there’s no guarantee we’ll be able to generate a result from the original.

Why didn’t I get full results from my longeing video?

If the recording only captured enough trot strides for either the forelimbs or the hindlimbs — but not both — you’ll only receive partial results. To get a complete analysis, you need to record each direction separately when longeing, and then combine the two recordings in the app. Note: We don’t display the horse illustration in the summary view for longeing, as the results are based on combined data.

How do I delete a recording I don’t want to upload?

After stopping the recording, you’ll see an option to delete or upload the video. Choose delete if you don’t want to upload it.

Can I move a recording from one horse to another?

Yes. You can move a recording yourself as long as both horse profiles were created within the same group, either by you or one of your colleagues.

Open the recording you want to move, go to Details, then scroll to the bottom and tap Move recording.

For a quick walkthrough, see the instructional video Navigate the app.

Can I download the video or analysis?

Yes. To download either the original video or the slow-motion analysis video, open the recording, go to the Video tab and tap the download icon.

Can I upload a video recorded outside the Sleip app?

No — the Sleip app must be used for recording. In addition to video, we capture sensor data from the phone (like motion and orientation), which is essential for accurate analysis. However, with the Sleip Remote add-on to your subscription, you can invite others to record using the app and receive the results from their recordings.

What can I do if I have a slow or unstable connection?

You can wait and upload later when you have a more stable connection. Recordings are stored locally on your phone until you're ready to upload them. Avoid switching between networks while uploading, as this can slow things down or interrupt the process.

Why is my upload taking so long, even with good reception?

Having full signal bars doesn’t always mean your upload speed is strong. For results in 5 minutes or less, we recommend an upload speed of at least 15-20 Mbps.

To speed up processing, try the following:

  • Keep recordings short (20 strides per limb is ideal)
  • Record in good lighting
  • Keep the camera steady
  • Avoid having other horses in the frame
  • Don’t switch networks during upload
How can I share an analysis result from the app?

Shared links expire after 30 days, but you can generate a new one at any time.

Open the analysis and go to the Summary tab. Tap the share icon in the top right to share the result as:

  • a PDF summary
  • a link to the full analysis, including videos

Shared links expire after 30 days, but you can generate a new one at any time.

Can I share multiple analysis results at once?

Yes—you can share up to 10 measurements in one go.

Managing horses in the app

How do I edit or delete a horse?

Open the horse’s profile and tap the edit icon next to the horse’s name. From there, you can update the horse’s details. To delete the horse, scroll to the bottom of the Edit screen and tap Delete horse.

How do I search for a horse?

Tap the search icon at the bottom of the screen to find a horse by name, owner or horse ID.

Horses are sorted alphabetically by default, but you can change the sorting to Last updated. You can also filter the list by date or by tags you’ve created.

I recorded a horse under the wrong profile. Can I move the video?

Yes. You can move a recording yourself as long as both horse profiles were created within the same group, either by you or one of your colleagues.

Open the recording you want to move, go to Details, then scroll to the bottom and tap Move recording.

I accidentally added the same horse twice. Can you merge the profiles?

Yes. Go to the horse list and tap the three-dot menu in the top right. Select Merge horses.

Both horse profiles must have been created within the same group, either by you or one of your colleagues.

Can I share a horse profile from my account with another Sleip account outside my company?

Yes. Open the horse profile and tap the share icon in the top right. Select Share horse, then enter the email address linked to the Sleip account you want to share it with.

You can only share horses that you created yourself.

Can I add or change a horse’s profile picture later?

Yes. Open the horse’s profile and tap the edit icon next to the horse’s name. From there, you can add or change the profile picture and update other horse details.

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